Ascent Trainer® by Matrix and Matrix fitness elliptical Recalled for Fire Hazard
Hazard
Moisture from user perspiration or cleaning liquids can build up in the power socket on the unit, causing a short circuit, posing a fire hazard.
What You Should Do
Remedy
Exercise facilities should immediately unplug the machines and contact Johnson Health Tech North America to schedule a free repair. Machines can be used in self-powered mode without needing to be plugged into an electrical outlet. Johnson is contacting purchasers of the recalled ellipticals directly
Consumer Contact
Johnson Health Tech North America toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
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Products
Ascent Trainer® by Matrix and Matrix fitness elliptical
Injuries & Incidents
- The firm has received 11 additional reports of sparking, smoking, "shorting out," and/or melting at the power cord and socket. No injuries have been reported. These reports are in addition to the 44 incidents initially disclosed in the 2014 recall.