Primo hTrio Multi-purpose beverage dispensers Recalled for Burn Hazard
Hazard
Hot water can drip from the machine when it is used in high altitude areas over 6,000 feet in elevation, posing a burn hazard to users.
What You Should Do
Remedy
Consumers in high altitude areas over 6,000 feet in elevation should immediately stop using the recalled dispensers and contact Primo for a free replacement.
Consumer Contact
Primo toll-free at 866-429-7566 from 10 a.m. to 6 p.m. ET Monday through Friday, or at www.primowater.com and click on Recall Information for more information.
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Products
Primo hTrio Multi-purpose beverage dispensers
Injuries & Incidents
- Primo has received three reports of hot water leaking from the product being used in high altitude areas, including one burn injury to a customer's hand.