AmazonBasics portable power banks Recalled for Fire Hazard
Hazard
The power bank's battery can overheat and ignite, posing fire and burn hazards.
What You Should Do
Remedy
Consumers should immediately unplug and stop using the recalled power banks and contact Amazon for instructions on how to return the unit and receive a full refund. All known purchasers are being contacted directly by the firm.
Consumer Contact
Amazon toll-free at 855-215-5134 from 8 a.m. to 5 p.m. ET Monday through Saturday or online anytime at https://amazonpowerbank.expertinquiry.com/ to register the product and receive a full refund.
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Products
AmazonBasics portable power banks
Injuries & Incidents
- Amazon has received 53 reports of the power banks overheating in the U.S., including one report of chemical burns due to contact with battery acid and four reports of property damage, including fire and smoke damage.