CPSC

ThinkPad X1 Carbon Laptops (5th Generation) Recalled for Fire Hazard

Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version
Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version
Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version
Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version
Picture identifying the laptop machine type, serial number, and date of manufacture. (Silver model)
Picture identifying the laptop machine type, serial number, and date of manufacture. (Silver model)
Picture identifying the laptop machine type, serial number, and date of manufacture.  (Black model)
Picture identifying the laptop machine type, serial number, and date of manufacture. (Black model)

Hazard

An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.

What You Should Do

Remedy

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.

Consumer Contact

Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.

Products

ThinkPad X1 Carbon Laptops (5th Generation)

Injuries & Incidents

Sold At

Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.