Lithium-Ion Battery Cells Can Fail While Charging
Hazard
Battery cell failure increases the risk of a fire.
What You Should Do
Remedy
Cake will replace the battery pack, free of charge. As an interim action, owners will be instructed to check their battery serial number and if necessary, follow interim charging instructions until the remedy battery is available. Interim letters notifying owners of the safety risk were mailed January 19, 2024. A second notice will be sent once the remedy becomes available, anticipated March 2024. Owners may contact Cake customer service at service@ridecake.com.
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Products
Lithium-Ion Battery Cells Can Fail While Charging
- Brand
- Cake 0 Emission USA Inc
- Manufacturer
- Cake 0 Emission USA Inc
Units Affected
264