Disabled Emergency Call System
Hazard
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
What You Should Do
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Affected by this recall?
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Products
Disabled Emergency Call System
- Brand
- Daimler Vans USA, LLC
- Manufacturer
- Daimler Vans USA, LLC
Units Affected
19937