NHTSA

Disabled Emergency Call System

Hazard

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

What You Should Do

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.

Products

Disabled Emergency Call System
Brand
Daimler Vans USA, LLC
Manufacturer
Daimler Vans USA, LLC

Units Affected

19937