Disabled Emergency Call System
Hazard
A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
What You Should Do
Remedy
The communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 23, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022010006.
Affected by this recall?
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Products
Disabled Emergency Call System
- Brand
- Mercedes-Benz USA, LLC
- Manufacturer
- Mercedes-Benz USA, LLC
Units Affected
1239