VEVOR Garment Steamers Recalled for Burn Hazard
Hazard
The steamers can leak or spit hot water, posing a risk of serious burn injury to users and bystanders. The water tank cap can also leak or detach during use, exposing users to hot water.
What You Should Do
Consumers should immediately stop using the recalled steamers and contact Sanven Technology for a full refund. Consumers will be asked to provide their contact information and send a photo of the steamer with its unplugged cut power cord to receive a full refund.
Sanven Technology toll-free at 855-599-6320 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recalling@vevor.com, or online at vevor.com/pages/vevor-steamer-recall or at www.vevor.com and click on "Product Recall" at the top of the page for more information.
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Products
Injuries & Incidents
- The Firm has received six reports of hot water spitting, pouring out, leaking or dripping from the steamers, and 12 reports of issues with the water tank cap detaching, leaking, not staying closed, fitting loosely, or melting. The reported cap issues resulted in two burn injuries, including one consumer who received a permanent scar and a second-degree burn from the hot water, after the steamer's cap suddenly detached and one consumer who received a minor burn on their hand and fingers from leaked water. Additionally, there is one report of a minor steam burn through the provided glove.