CPSC

DeNova Detect Brand Combination Natural Gas and Carbon Recalled for Poisoning Hazard

Recalled Natural Gas + CO Alarm
Recalled Natural Gas + CO Alarm
Location of Model Number of Alarm
Location of Model Number of Alarm
Location of Serial Number of Alarm
Location of Serial Number of Alarm

Hazard

After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.

What You Should Do

Remedy

Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.

Consumer Contact

New Cosmos USA Inc. toll-free at 888-447-6016 from 7 a.m. to 7 p.m. ET Monday through Friday, email at safety@DeNovaDetect.com, or online at www.denovadetect.com and click on "Recalls" or at www.denovadetect.com/safetynotice-dd622 for more information.

Products

DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms

Injuries & Incidents

Sold At

Lowe's stores nationwide and online at Amazon.com, Lowes.com and Denovadetect.com from December 2023 through July 2024 for between $90 and $102.