CPSC

Humane Charge Case Accessory for Ai Pin Recalled for Fire Hazard

Recalled Humane Inc Ai Pin Charge Case
Recalled Humane Inc Ai Pin Charge Case
Recalled Humane Inc Ai Pin Charge Case
Recalled Humane Inc Ai Pin Charge Case

Hazard

The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.

What You Should Do

Remedy

Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.

Consumer Contact

Humane toll-free at 844-481-1900 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recall@humane.com, or online at https://humane.com/ccrecall or at https://humane.com/aipin and click "Charge Case Recall" at the bottom of the page.

Products

Humane Charge Case Accessory for Ai Pin

Injuries & Incidents

Sold At

Online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150.