Pella Architect Series Casement Windows Recalled for Fall Hazard
Hazard
The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
What You Should Do
Remedy
Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Consumer Contact
Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.
Affected by this recall?
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Products
Pella Architect Series Casement Windows
Injuries & Incidents
- The firm has received one report of a window sash detaching from the frame and falling. No injuries have been reported.