CPSC

Pella Architect Series Casement Windows Recalled for Fall Hazard

Recalled Pella Casement Window – exterior view
Recalled Pella Casement Window – exterior view

Hazard

The window's sash can detach from the frame and fall, posing an injury hazard to consumers.

What You Should Do

Remedy

Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.

Consumer Contact

Pella toll-free at 888-276-7624 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.pella.com and click on "Recall Notice" for more information, or at www.PellaHingeRecall.expertinquiry.com to check the serial number to see if the window is included in the recall.

Products

Pella Architect Series Casement Windows

Injuries & Incidents

Sold At

Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.