CPSC

Knob-control electric radiant cooktops, model GE JP3030 Recalled for Burn Hazard

Recalled GE electric radiant cooktop, model no. JP3030DJ4BB
Recalled GE electric radiant cooktop, model no. JP3030DJ4BB
Recalled GE electric radiant cooktop, model no. JP3030SJ4SS
Recalled GE electric radiant cooktop, model no. JP3030SJ4SS
Recalled GE electric radiant cooktop, model no. JP3030TJ4WW
Recalled GE electric radiant cooktop, model no. JP3030TJ4WW
Location of cooktop product label
Location of cooktop product label
Close-up of recalled cooktop product label
Close-up of recalled cooktop product label

Hazard

The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.

What You Should Do

Remedy

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

Consumer Contact

GE Appliances toll-free at 877-261-1509 from 8 a.m. to 5 p.m. ET Monday through Friday or online at http://geappliances.com/ge/recall/jp3030-cooktop-2023 or https://www.geappliances.com/ and click on the "JP3030 Cooktop Recall Information" button at the bottom of the webpage.

Products

Knob-control electric radiant cooktops, model GE JP3030

Injuries & Incidents

Sold At

Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.