Style Selections 42-inch-wide Infrared Quartz Electric Recalled for Fire Hazard
Hazard
The electric fireplaces can overheat, posing a fire hazard.
What You Should Do
Remedy
Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.
Consumer Contact
Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or www.twinstarhome.com and click on "Product Recalls" for more information.
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Products
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Injuries & Incidents
- Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.