CPSC

Schwinn Tone Electric Scooters (e-scooters) Recalled for Fall Hazard

Recalled Schwinn Tone 3 Electric Scooter in black
Recalled Schwinn Tone 3 Electric Scooter in black
Recalled Schwinn Tone 3 Electric Scooter in white
Recalled Schwinn Tone 3 Electric Scooter in white
Recalled Schwinn Tone 2 Electric Scooter in black
Recalled Schwinn Tone 2 Electric Scooter in black
Recalled Schwinn Tone 2 Electric Scooter white
Recalled Schwinn Tone 2 Electric Scooter white
Recalled Schwinn Tone 1 Electric Scooter in black
Recalled Schwinn Tone 1 Electric Scooter in black
Recalled Schwinn Tone 1 Electric Scooter in white
Recalled Schwinn Tone 1 Electric Scooter in white

Hazard

The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.

What You Should Do

Remedy

Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.

Consumer Contact

Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.

Products

Schwinn Tone Electric Scooters (e-scooters)

Injuries & Incidents

Sold At

Bicycle shops nationwide and online at schwinnbikes.com and amazon.com, from May 2020 through February 2021 for between $350 to $550.