Schwinn Tone Electric Scooters (e-scooters) Recalled for Fall Hazard
Hazard
The e-scooter's handlebar grips can loosen or crack, posing fall and injury hazards.
What You Should Do
Consumers should immediately stop using the recalled e-scooters and contact Pacific Cycle for a free repair kit. Consumers will need to provide the serial number of their scooter and a mailing address. The repair kit can be installed by the consumer and includes all required tools and instructions, which are also available in video format. Pacific Cycle estimates it will take consumers between five and ten minutes to install. Alternatively, consumers can ship the e-scooter back to Pacific Cycle for repair, at no cost to the consumer.
Pacific Cycle toll-free at 877-564-2261 from 7 a.m. to 6 p.m. CT, Monday through Friday, or online at https://www.pacific-cycle.com/safety-notices-recalls/ or www.pacific-cycle.com and click on "Safety Notices & Recalls" at the bottom of the page.
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Products
Injuries & Incidents
- Pacific Cycle has received nine reports of loosened or cracked handlebars which include one report of an injury where bruising and abrasions occurred, when a consumer fell from the e-scooter while riding after the handlebar broke.