CPSC

LG Chem "RESU10H" Lithium-Ion Residential Energy Storag Recalled for Fire Hazard

Recalled RESU 10H home battery
Recalled RESU 10H home battery
The serial number label is located behind the access door of the recalled RESU 10H home battery.
The serial number label is located behind the access door of the recalled RESU 10H home battery.

Hazard

The home batteries can overheat, posing a risk of fire and emission of harmful smoke.

What You Should Do

Remedy

Consumers with recalled batteries should immediately contact LG Energy Solution Michigan to schedule a free replacement. LG Energy Solution Michigan will arrange for modifications to recalled batteries that are connected online to reduce the risk of overheating until they can be replaced with new batteries. LG Energy Solution Michigan, its distributors, and its installers also are attempting to contact owners directly.

Consumer Contact

LG Energy Solution Michigan toll-free at 888-737-8104 from 9 a.m. to 5 p.m. ET Monday through Friday, email at RESUservice@lgensol.com, or online at www.lgessbattery.com/us or https://www.lgessbattery.com/us/main/main.lg and click on "Battery Recall: Free Replacement Campaign" for more information.

Products

LG Chem "RESU10H" Lithium-Ion Residential Energy Storage System Batteries

Injuries & Incidents

Sold At

Various distributors of solar energy storage systems nationwide, including, but not limited to Sunrun, AEE Solar, Baywa, CED, Krannich, Independent Electric Supply, and Inter Island Solar Supply from January 2017 through April 2019 for about $8,000.