Removable Foam Facial Interfaces for Oculus Quest 2 Vir Recalled for Burn Hazard
Hazard
The foam facial interfaces can cause facial skin irritation and reactions including rashes, swelling, burning, itching, hives, and bumps.
What You Should Do
Remedy
Consumers who experience a skin irritation or reaction should immediately stop using the recalled foam facial interface, and all consumers should contact Facebook Technologies to receive a free silicone cover. Facebook Technologies is contacting all Quest 2 users directly.
Consumer Contact
Facebook Technologies toll-free at 877-960-0889 anytime, or online at https://www.oculus.com/quest-2/removable-facial-interface-alert or www.oculus.com and click on Support at the top of the page then on the facial interface recall banner for more information.
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Products
Removable Foam Facial Interfaces for Oculus Quest 2 Virtual Reality Headsets
Injuries & Incidents
- The firm has received approximately 5,716 reports of incidents of skin irritation and approximately 45 reports of consumers that required medical attention.