Model Year 2020 Aluminum Santa Cruz and Juliana Bicycle Recalled for Fall Hazard
Hazard
The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.
What You Should Do
Remedy
Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.
Consumer Contact
Santa Cruz Bicycles toll-free at 833-944-8335 from 9 a.m. to 5p.m. PT Monday through Friday, by email at qualityassurance@santacruzbicycles.com or online at http://www.santacruzbicycles.com and click on the “Product Recall” link for more information.
Affected by this recall?
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Products
Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles
Injuries & Incidents
- Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.