CPSC

VIQUA Solenoid Valve Kits Recalled for Shock Hazard

Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom
Recalled valve kit with product number displayed at the top of the green coil component and date code printed at the bottom

Hazard

Electrical current could leak from the solenoid valve, posing an electrical shock hazard to the user.

What You Should Do

Remedy

Consumers should immediately stop using the recalled valve kits, disconnect power to the UV water treatment system and visit VIQUA's website for help inspecting the green coil component attached to the solenoid valve for the production date codes included in the recall. Consumers with the recalled solenoid valve should contact the firm to receive free installation of a replacement coil.

Consumer Contact

VIQUA at 800-265-7246 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at technicalsupport@viqua.com or online at https://viqua.com and click on “Product Safety” or http://info.viqua.com/safety-announcement for more information.

View original recall on agency website →
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Products

VIQUA Solenoid Valve Kits

Injuries & Incidents

Sold At

VIQUA distributors and plumbing contractors nationwide from May 2018 through October 2019 for between about $460 and $500 for the valve kit.

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