Batteries in refurbished cellphones Recalled for Fire Hazard
Hazard
The cellphone battery can overheat, posing fire and burn hazards.
What You Should Do
Remedy
Consumers should immediately stop using the recalled battery and power down their smartphone. Consumers who own the recalled battery will receive by mail from FedEx Supply Chain a free, new replacement battery and a postage paid box to return the recalled cellphone battery. A green dot has been affixed to the replacement batteries. FedEx Supply Chain is directly contacting consumers.
Consumer Contact
FedEx Supply Chain at 800-338-0163 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.exchangemybattery.com for more information.
Affected by this recall?
Get a free legal consultation about this recall.
Talk to a Lawyer →Affiliate link
Products
Batteries in refurbished cellphones
Injuries & Incidents
- FedEx Supply Chain has received one report of a counterfeit battery overheating. There have been no reports of injuries or property damage.