Helix pool slides Recalled for Fall Hazard
Hazard
A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.
What You Should Do
Remedy
Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.
Consumer Contact
S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.
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Products
Helix pool slides
Injuries & Incidents
- The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising and scrapes.