CPSC

Lithium-ion batteries used in HP notebook computers Recalled for Fire Hazard

HP Notebook computer battery
HP Notebook computer battery
HP notebook battery label
HP notebook battery label

Hazard

The batteries can overheat, posing fire and burn hazards.

What You Should Do

Remedy

Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery. Until a replacement battery is received, consumers should use the notebook computer by plugging it into AC power only. Batteries previously identified as not affected by the June 2016 recall could be included in this expanded announcement. Consumers are urged to recheck their batteries.

Consumer Contact

HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.HP.com/go/batteryprogram2016 or www.hp.com and click "Recalls" at the bottom of the page for more information.

Products

Lithium-ion batteries used in HP notebook computers

Injuries & Incidents

Sold At

Best Buy, Walmart, Costco, Sam's Club and authorized dealers nationwide and online at www.hp.com and other websites from March 2013 through October 2016 for between $300 and $1,700. The batteries were also sold separately for between $50 and $90.