Matrix ClimbMills Recalled for Fall Hazard
Hazard
The stop/pause controls on the right handgrip can malfunction, posing a fall hazard to the user.
What You Should Do
Remedy
Consumers should immediately stop using the recalled ClimbMills and contact Johnson Health Tech North America to schedule a free repair. Johnson is contacting purchasers of the recalled ClimbMills directly.
Consumer Contact
Johnson Health Tech toll-free at 866-218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, email service@johnsonfit.com or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page for more information.
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Products
Matrix ClimbMills
Injuries & Incidents
- The firm has received 19 reports of incidents involving the stop/pause handgrip malfunctioning, including eight reports of injuries such as scrapes, bumps and a shoulder dislocation.