Residential elevators with electro mechanical door lock Recalled for Fall Hazard
Hazard
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
What You Should Do
Remedy
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
Consumer Contact
Consumers should contact their elevator service company. Consumers can also contact Porta Inc. toll-free at 844-719-9037 from 8 a.m. to 1 p.m. CT Monday through Thursday or online at www.emiporta.com and click on “Important Product Safety Notice” for more information. Consumers also can email the firm at emdlinfo@emiporta.com.
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Products
Residential elevators with electro mechanical door locks (EMDLs)
Injuries & Incidents
- The firm has received two reports of lock failure. No injuries have been reported.