Packaged Terminal Air Conditioners (PTAC) and Heat Pump Recalled for Fire Hazard
Hazard
The power cord plug can overheat, posing a fire hazard to consumers.
What You Should Do
Remedy
Consumers should stop using and unplug the recalled units, and contact Carrier to receive a free replacement cord.
Consumer Contact
Carrier at 800-761-8492 from 8 a.m. to 6 p.m. ET Monday through Friday, or online at www.carrier.com and click on Important Product Safety Recall for more information.
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Products
Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP)
Injuries & Incidents
- Carrier has received reports of approximately 47 incidents of overheating. Two of the reported incidents involved hotel fires. One of the reported fires involved a consumer suffering burns and smoke inhalation. The other incidents involved scorched or melted cord heads or wall outlets with no injuries reported.