CPSC

Visonic Amber Pendants and Visonic Amber Kits Recalled for Safety Concern

Pendant
Pendant
Pendant Model Number
Pendant Model Number

Hazard

An accelerated circuit drain of the pendant battery can result in a decreased battery life and shorter than expected "low battery" warning period, from 30 days down to a nine day warning period.

What You Should Do

Remedy

Consumers should immediately contact Visonic or their alarm service provider for instructions on receiving a replacement pendant. Until a new pendant is received, consumers should manually test their pendant regularly for low battery status.

Consumer Contact

Visonic at (800) 223-0020 from 8:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.visonic.com and click on North America and then Product News under the Solutions and Products tab for more information about the recall.

Products

Visonic Amber Pendants and Visonic Amber Kits

Injuries & Incidents

Sold At

Leased by Life Alert Emergency Response to consumers who subscribed for alarm monitoring services from about May 2013 through July 2014. Retail price for the products are about $50 for the pendant, and between $220 and $240 for the kit.