CPSC

SolarWorld Solar Systems Recalled for Fire Hazard

Improper Bare-Copper Lugs Installed on Roof
Improper Bare-Copper Lugs Installed on Roof
Proper Tin-Coated Lugs Installed on Roof
Proper Tin-Coated Lugs Installed on Roof
Improper Bare Copper Grounding Lug
Improper Bare Copper Grounding Lug
Proper Tin-Coated Copper Grounding Lug
Proper Tin-Coated Copper Grounding Lug

Hazard

SolarWorld solar panels installed with bare-copper grounding lugs can corrode which could result in a faulty ground circuit, posing an electric shock, electrocution or fire hazard.

What You Should Do

Remedy

Customers may be able to identify from the ground whether a tin-coated lug (silver) or a bare-copper lug (brown) has been used on their solar panels. Consumers who can identify the improper lugs should contact SolarWorld for replacement. If customers cannot determine which grounding lugs were used, they should contact SolarWorld to have an authorized SolarWorld agent inspect the installation and replace the lugs with tin-coated grounding lugs or equally safe alternative remedy at no cost to consumers. SolarWorld is requesting that distributors and others remove SolarWorld's installation instructions dated before June 2014 from their websites or other commercial information sources.

Consumer Contact

Contact SolarWorld toll-free at (877) 360-1787 from 9 a.m. to 6 p.m. PT Monday through Friday or online at www.solarworld-usa.com and click on the "Product Safety" tab for more information.

Products

SolarWorld Solar Systems

Injuries & Incidents

Sold At

SolarWorld installers and distributors, or other distribution companies from June 2011 to June 2014 for about $1,000 to $10,000 depending on system size.