HP Chromebook 11 power supply/charger Recalled for Fire Hazard
Hazard
The computer's charger can overheat and melt, posing fire and burn hazards.
What You Should Do
Remedy
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
Consumer Contact
Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
Affected by this recall?
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Products
HP Chromebook 11 power supply/charger
Injuries & Incidents
- Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.