Johnny G. Krankcycle® by Matrix Recalled for Fall Hazard
Hazard
The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
What You Should Do
Remedy
Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.
Consumer Contact
Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.
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Products
Johnny G. Krankcycle® by Matrix
Injuries & Incidents
- Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.