Jotul and Scan gas fireplace inserts Recalled for Fire Hazard
Hazard
The fireplace insert's electrical wiring can come into contact with the metal rating plate on the insert, posing electrical shock and burn hazards to consumers.
What You Should Do
Remedy
Consumers should immediately stop using and unplug the recalled gas fireplace inserts before checking the unit's model and serial numbers. Contact the store where purchased or Jotul directly to schedule a free repair.
Consumer Contact
Jotul North America; at (800) 797-5912, from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.jotul.com and click on Consumer Bulletin for more information.
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Products
Jotul and Scan gas fireplace inserts
Injuries & Incidents
- The firm has received one report of an electric shock and burn injury with the recalled fireplace inserts.