CPSC

Lithium-ion batteries used in HP and Compaq notebook co Recalled for Fire Hazard

Recall product image
Recall product image
Recall product image
Recall product image
Recall product image

Hazard

The recalled lithium-ion batteries can overheat and rupture, posing fire and burn hazards to consumers.

What You Should Do

Remedy

Consumers should immediately remove the batteries from their notebook computer and contact HP to determine if their battery is included in this recall. Consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.

Consumer Contact

For additional information, visit the HP Battery Replacement Program website at www.hp.com/support/BatteryReplacement or call (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.

Products

Lithium-ion batteries used in HP and Compaq notebook computers

Injuries & Incidents

Sold At

Computer and electronics stores nationwide, hp.com and hpshopping.com from July 2007 through July 2008 for between $500 and $3,000. The battery packs were also sold separately for between $100 and $160.