Certain LG 830 "Spyder" Cell Phones Recalled for Safety Concern
Hazard
The recalled phones can have difficulty sustaining a connection or have poor voice quality on calls to emergency 911.
What You Should Do
Remedy
Consumers have been or are being contacted by their wireless carrier or LG Electronics MobileComm to schedule a free software upgrade. Please contact your wireless carrier if you have not been contacted yet.
Consumer Contact
For additional information, contact your wireless carrier or LG Electronics MobileComm at (800) 793-8896 between 9 a.m. and 5 p.m. PT Monday through Friday, or visit the firm's Web site at http://mobilephones.com
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Products
Certain LG 830 "Spyder" Cell Phones
Injuries & Incidents
- The firm has received one report of a motorist in a disabled car who was able to dial 911, but the call was dropped because the network had difficulty establishing a GPS lock on the phone. No injuries have been reported.