Serenity Spa Hot Tubs Recalled for Fire Hazard
Hazard
The hot tub's spa control can overheat, posing a fire hazard.
What You Should Do
Remedy
Consumers should immediately stop using the hot tubs and reduce the water temperature control to the minimum setting. Consumers should contact Gecko Alliance's Back-Pak support center to receive the free retrofit enclosure kit. The kit will be provided with a full set of instructions. Instructions also are available at www.back-pak.com. Consumers should not use their spa until after the retrofit enclosure kit is installed.
Consumer Contact
For additional information, contact the Back-Pak support team toll-free at (800) 784 3256 between 8 a.m. and 5 p.m. ET or visit www.back-pak.com
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Products
Serenity Spa Hot Tubs
Injuries & Incidents
- Gecko Alliance has received 28 reports of the spa control overheating, including one incident of damage to spa equipment. No injuries have been reported.