Packaged Terminal Air Conditioners (PTAC) and Heat Pump Recalled for Fire Hazard
Hazard
An electric heater in the unit can break, posing a fire hazard to consumers.
What You Should Do
Remedy
Consumers should stop using the heating mode of the recalled units until they are inspected in accordance with Carrier's inspection instructions. Consumers should contact Carrier to receive a free repair.
Consumer Contact
For additional information, contact Carrier at (800) 761-8492 between 8 a.m. and 6 p.m. ET Monday through Friday.
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Products
Packaged Terminal Air Conditioners (PTAC) and Heat Pumps (PTHP)
Injuries & Incidents
- Carrier has received five reports of electric heater failures, resulting in fires contained to the unit. No injuries have been reported.