HP Pavilion and Compaq Notebook Computer Batteries Recalled for Fire Hazard
Hazard
An internal failure can cause the battery to overheat and melt or char the plastic case, posing a burn and fire hazard.
What You Should Do
Consumers should stop using the "L3" coded batteries immediately and contact HP to determine if the specific battery is one of the ones being recalled, and if it is, receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.
For additional information, visit the HP Battery Replacement Program Web Site at www.hp.com/support/BatteryReplacement , or contact HP at (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.
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Products
Injuries & Incidents
- HP has received 20 reports of batteries overheating, including two in the United States. One minor burn injury has been reported. Eleven cases of minor property damage were reported, including one in the United States.