GPS2000 MobilePAL+GPS Safety and Security Phones Recalled for Safety Concern
Hazard
Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.
What You Should Do
Remedy
Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.
Consumer Contact
Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT).
Affected by this recall?
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Products
GPS2000 MobilePAL+GPS Safety and Security Phones
Injuries & Incidents
- SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.