Fire Alarm Control Panel Recalled for Safety Concern
Hazard
The AEU can enter a "sleep" mode, where it does not communicate with the system. When this occurs, audible evacuation signals associated with the failed AEU will not operate and building occupants may not be warned of an emergency.
What You Should Do
Remedy
Notifier will provide an upgraded CPU firmware set for each AM2020 and AFP1010 panel, at no charge.
Consumer Contact
Distributors should contact their Notifier customer service representative at (800) 289-3473 between 8 a.m. and 5 p.m. ET, Monday through Friday to receive the firmware upgrade.
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Products
Fire Alarm Control Panel
Injuries & Incidents
- Notifier has received eight reports of trouble signals alarming. In each case the problem was identified and corrected. No injuries have been reported.