Xerox, Hitachi, and GCC brand laser printers Recalled for Fire Hazard
Hazard
Arcing may cause the fuser assembly to overheat, posing a fire hazard.
What You Should Do
Remedy
Users should (1) switch off the printer power when unattended; (2) ensure that the "power save" mode is enabled; and (3) contact their commercial distributor for information on obtaining a free retrofit.
Consumer Contact
Xerox Engineering Systems (800) 240-5816 between 8:00 a.m. to 5:00 p.m. CST. Hitachi Printing Solutions America (800) 240-5497 between 8:00 a.m. to 5:00 p.m. CST www.hitachi-printingsolutions.us GCC Technologies (800) 422-7777 between 8:00 a.m. to 5:00 p.m. EST www.gcctech.com
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Products
Xerox, Hitachi, and GCC brand laser printers
Injuries & Incidents
- There have been three reports of overheating, causing minor property damage. No injuries have been reported.