Power Supplies used with Next Level ADSL/VDSL ETHERset Recalled for Burn Hazard
Hazard
The power supply has an internal electrical component that could overheat and melt or deform the plastic housing, posing a thermal burn hazard.
What You Should Do
Remedy
Consumers with a recalled power supply should immediately stop using the power supply and contact Next Level Communications to request a replacement power supply.
Consumer Contact
Consumers may contact Next Level Communications toll-free at (888) 653-8353 8:00 am to 5:00 pm PT, Monday to Friday.
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Products
Power Supplies used with Next Level ADSL/VDSL ETHERset (modem) units
Injuries & Incidents
- There have been 8 reports of these power supplies overheating and causing melted or damaged enclosures. No injuries have been reported.