AquaStar natural gas water heaters Recalled for Carbon Monoxide Hazard
Hazard
The heaters can produce dangerous levels of carbon monoxide in the exhaust gas, which can cause serious injuries and death.
What You Should Do
Remedy
Consumers who have the recalled AquaStar unit (model number AQ38B NG), should turn off the water heater immediately and call Controlled Energy Corporation. CEC is offering consumers a free on-site repair conducted by a licensed professional plumber.
Consumer Contact
Consumers may call Controlled Energy Corporation toll-free at (800) 642-3111 between 8:30 a.m. and 7 p.m. ET Monday through Friday.
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Products
AquaStar natural gas water heaters
Injuries & Incidents
- CPSC and Controlled Energy have received reports of two deaths and two injuries in Manitoba, Canada, reportedly caused by the release of carbon monoxide from the water heater.